I used to be seeking to buy ticket for fifteen yr previous son and couldn’t use Web-site for he was viewed as insignificant. I called consumer service and she assisted me with airline acquire. I specially questioned if I needed to terminate if I could in 24hours. This attendant stated Sure. I learned four hrs later on The rationale son would want to fly was cancelled. I known as back again to cancel the flight the attendant advised me I couldn’t terminate flight and it was a nonrefundable ticket. I instructed her problem as mentioned previously mentioned she explained she couldn’t do nearly anything. I requested for your supervisor, I acquired just one and spelled out your situation, she reported I couldn’t cancel it and acquire my a refund she was exceptionally impolite and hung up on me. I called again to ask for another supervisor and as I had been speaking with this supervisor she informed me that the last supervisor said in her history I refused voucher. What at any time a voucher was I wasn't even guaranteed. Then second supervisor instructed me what she imagined. So the flight wasn’t cancelled since she mentioned to attend a couple days ahead of I make my closing determination and she or he would wave switching price to do so And that i shouldn’t have any problems.
I obtained a resort for that night, but I have to take a look at at 12 midday, and my flight will not leave till11:30pm. Now I have twelve hours where I'm trapped in LA with none cause to be here.
I come across it terrible to own my baggage go missing in Miami on both equally leaving and returning flights. I count on to get contacted quickly on how we are able to arrive at an arrangement relating to this. I might be accomplishing a stick to up.
I not simply had to squander $fifty in baggage fees, but I professional Terrible landing by your pilots, really crowded and tiny planes, impolite flight attendants, and total imbeciles that taken care of my luggage since they Evidently have been illiterate and could not study “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I have been an AA buyer for over 25 several years. Your service has grown to be disappointing to state the least. It is actually in all areas of service from check in to , tavel to baggage handling.
The user have to enter a minimum of 1 character (alpha or numeric) to execute a reputation index research. This type of look for permits the user to search the trademark software information alphabetically.
I've had terrible ordeals with american airlines. I am able to’t even amount their customer service because it is way beneath a just one star. purchaser relations representatives are rude, brief, and unfriendly.
In April 2014 I used to be presented a voucher for aiding having an sick client on certainly one of yur flights. Unfortunately as a consequence of some unforeseen conditions I have not been able to use the voucher.
I'm sixty two many years previous, and was over a flight from Orange County, Ca to Jacksonville, NC. All went well until finally I arrived at Charlotte,NC. Simply because I had wheel chair support I had been helped normally I do think I wouldn't are. Following two flight were cancelled on that evening I wasn’t actually positive what I'd do. But due to the kindness of the staff members they wheeled me to consumer service the two instances, and finally upon receiving the news that A different flight wouldn't be scheduled till the early morning from the third they produced absolutely sure I had a motel paid out for by american Airways which I very much appreciated. Getting by yourself was a bit Frightening, but I designed it through, and managed to get again to the airport at five:thirty the following morning. And again this flight was cancelled too. At this stage I organized to simply go to another metropolis. On receiving on that flight there was a electrical hearth inside the cabin with the airplane, and right after becoming in the air for approximately ten minutes it had been turned around and we had been taken off the plane inside of a hurry.
My partner is in a very nursing dwelling with Alzheimer’s illness. American is Profiting from my unlucky condition by insisting I pay to transfer his miles to my account whilst I am the 1 who has long been accuring the miles although procuring With all the Benefit card. Shame try this out on American Airlines. A technician can attain this which has a few strokes in minutes.
I have tried out contacting and was on for quarter-hour just to be hung up on. I have sent 2 e-mail without any reply… I love your airline but seeking to possess a change created so we don't eliminate many of the the money we spent on our flight simply because we aren’t equipped to make it simply because my fiancés grandmother passed absent and we have to be right here and might’t depart at the moment With all the funeral coming up in the course of our scheduled excursion. I have not been able to get everywhere and currently being that i'm a Travel Agent, I know that for circumstances similar to this, In spite of non-refundable tickets, the Airways can give a credit for partial or may perhaps even give credit rating for the full volume for use on upcoming travel.
My flight was extremely nice. I'd an Dying in my loved ones and return house on Thursday early morning. So with that I known as customer service and ask if I could get an flight back two times early. I used to be advised that it might Price tag me 600 much more than my first return ticket.
I am standing at American Airways counter in McAllen, Tx waiting for a lodge voucher 3 hours right after landing from Flight 5783 which was redirected as a result of negative temperature around Queretaro.
I just lately had a flight cancelled by American Airlines and stood in a very line for 45 minutes to acquire rebooked on An additional flight. I had been shocked to see the gate agents did not have a perspective into the readily available USAIR flights.