por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
Bravo to American Airlines for providing the surprise improve to your staff members. And not cowering for the disgruntled passenger on todays La Guardia flight. Just because some attendents ended up cheerful and wished him an extremely Merry Xmas. Really ?? It’s about time we took back again our greatest wishes and grumpy people just stay from the planes and retain their viewpoints to on their own.
Very upset re deficiency of acknowledgment of any soreness I encountered. Looks like a straightforward courtesy.
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My American Pal acquired tickets on my behalf but I have obtained no info from you. I haven’t received any “quantity†from you — how am I suppose to choose up my ticket at Narita airport?
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I've experienced horrible ordeals with american airlines. I am able to’t even charge their shopper service mainly because it is far under a a person star. purchaser relations Associates are impolite, limited, and unfriendly.
The last two occasions I've flown on American Airways from BWI to MIA my precheck clearance has not demonstrated on my ticket. Once i have spoken to customer service I'm dismissed with “It is simply a glitchâ€.
I’m no confident who to send this concept to…This is actually the only email I could find. I felt that eighty five% of your brokers Performing amongst LGA and JFK in between 8/nine and eight/ten have been exceptionally unfriendly. My partner And that i have been scheduled to fly from LGA to CMH eight/nine within the 6pm flight. Resulting from weather conditions look what i found it had been delayed and following sitting down over the Tarmac for more than 2 hrs was in the end xld. Understandable. I will say the flt employees was incredibly accommodating, helpful and enjoyment. However once we waited in line we had been sooner or later handed new boarding passes with very little reported by The person wearing a vest Having said that “managerâ€â€¦he did say Here is the 1st and only choice (eight/10 at 815pm). We took it and stayed for the airport to view about standby selections the subsequent morning when gate agents returned. In the event the brokers returned (we if program have been awake 24 hrs at this point) they amazed us by saying that our alternate return was booked from JFK not LGA…great of SOMEONE to tell us this essential element!
My partner is in a nursing house with Alzheimer’s disease. American is Profiting from my unlucky condition by insisting I spend to transfer his miles to my account though I'm the one who has long been accuring the miles when buying Together with the Edge card. Disgrace on American Airways. A technician can achieve this with a couple strokes in minutes.
I just obtained from the cellphone with Connie Sanders during the DFW Place of work. I asked for her name since she was so form and helpful to us. I've infrequently encountered another person so helpful and caring. If your Associates can be like her you would've a beautiful airline.
I have flown your airline 2 situations in the last 12 weeks and experienced a single man that works for me to fly past week on a non end flight you men can’t even obtain a non stop flight in time.
I am able to’t claim that much for that airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I bought to Denver, the Frontier aircraft to which I had been booked by Orbitz had left and I skipped my flight.
My son had the worst knowledge on your airline. I simply cannot tell you the impression it experienced….He was because of fly into Pittsburgh from Miami — his flight was cancelled. He discovered the Saturday night 10 hrs in advance of his flight. He was then on keep for an exceptionally while whilst they had been wanting to reroute him. He experienced an audition While using the Pittsburgh Symphony to the Monday morning the next day. Then the routed him on another flight with pretty small time to transfer. half an hour. He received towards the airport, that flight was delayed and he would overlook the transfer. They identified A further flight but just one seat, which he could not do as a consequence of The reality that he had to purchase his cello. Time right after time he was on maintain and the brokers were not very helpful. Eventually he ended up having to accept the only real chance which was a flight to Charlotte followed by a continue to be right away and afterwards on to Pittsburgh hopefully one hour just before audition. They stated they could not give him a resort voucher in excess of the cell phone or for the ticketing spot, but there could well be a good deal of people handing them out in Charlotte.